Jepp, det blev en glad smiley till slut. Iddin från England skickade mitt filterkit utan att jag behövde betala några £20. Tur för honom det.
Dock verkar han inte fattat något alls av det jag skrev till honom, se nedan:
Dear Sir,
OK, as a goodwill gesture, I will ship this item out and pay the additional shipping costs from my own pocket.
Please understand it is impossible to set a single "international shipping charge" for a large item like this, and in 4 years of trading via the eBay site our customers have never refused to pay the additional carriage before.
I could have refunded all of your money and cancelled your order, but I decided to allow it.
Kindest regards,
Faz.
Skickade tillbaka detta, sen har jag inte hört från honom mer:
Hi Faz,
I thank you for the gesture. Please don't get me wrong, I have no problems paying for shipping fees etc. It is just the fact that it was stated £15 for international shipping, so I calculated on the cost for the item plus the shipping fee and compared it to buying from my usual source in the U.S., and you were cheaper in this case.
So, I just felt misled when you asked for more money.
I understand that the costs differs depending on where you ship it, but please state that in the auction and/or make it possible for buyers to get a total sum after they won the bid, i.e. do not make your customers pay at once if you then need to ask for more money. That's just my opinion though.
Best Regards
P-H Gustavsson
Men men, blir att köpa prylar från någon annan i fortsättningen...
Så, det ligger en kartong med ett AEM V2 filterkit på golvet brevid mig just nu. Ska ta med det till jobb och montera det någon dag samt göra ett oljebyte samtidigt... underbart att jobba på Honda när man kör Honda... :)
Förresten så rullade bilen över 7000 mil i torsdags, en riktig sorglig händelse för det kändes som om bilen minskade i värde med 15000kr på mindre än en sekund. Men men, that's life :)
/P-H